Using Technology to Meet Client Expectations

Wendy S. Myers

Author & Speaker
Former Practice Partner

Join us for a free, 1-hour (RACE-Approved CE) live webinar by Wendy S. Myers. This talk is dedicated to providing you with practical tools to efficiently address the increase in call volumes we are seeing today and increase client engagement. What you’ll learn: 

  • Why you need to offer texting right now (especially during COVID-19).
  • How to dramatically cut call volume during reopening phases.
  • Over 15 ways to use texting, including prompting refills, confirming appointments, arriving clients for curbside care, picking up medication, sharing surgical patient photos, dosing reminders, using automated replies, and texting callbacks [get templates, too!]

BONUS: Facilitator’s guide to help your team set goals from the training.