by Dylan Bryant | Jan 6, 2022 | Updates
PetPro Connect now offers the ability to add a custom message for your clients when they receive their 48hr appointment confirmation! This optional message will be sent alongside the current appointment confirmation message, so you can send additional important... by Dylan Bryant | Nov 10, 2021 | Alerts, Updates
Need to include messenger chat history into your practice management software? Exporting chats has never been easier! Copy and paste your PetPro Connect messenger chat history to add it to your records on your practice management software or others. Your exported... by Dylan Bryant | Nov 2, 2021 | Updates
Defining Appointment Request Availability In an effort to manage client expectations and to minimize appointment requests for days and times outside of your business hours, you now have more control of your appointment request settings. We have enhanced the... by Dylan Bryant | Oct 7, 2021 | Updates
Now, you can set your clinic status to “Busy” when you’re temporarily unavailable and cannot respond immediately to in-app messages. You can create and edit a busy message that pet owners will automatically see when they message your clinic, or request an appointment... by Dylan Bryant | Jul 6, 2021 | Updates
If you are currently processing payments through PetPro Connect using Stripe, a new weekly Stripe reconciliation report is headed your way. This report is designed to help you reconcile transactions processed through PetPro Connect with your practice management system... 
by Travis Metcalf | Apr 6, 2021 | Updates
In recent months clinics and pet owners have shared a lot of great feedback with us regarding opportunities for improvement in the pet owner activation process. We listened and have redesigned it to be more user friendly (for pet owners) and easier to manage (for...
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